Help center
Frequently asked questions
Shipping & Orders
Do you offer free shipping?
Yes — every order over $50 ships free within the United States. Orders under $50 have a flat shipping rate shown at checkout.
How long does shipping take?
Orders are packed and handed to the carrier as quickly as possible, and you'll get an email with tracking as soon as your order ships. Delivery times are carrier estimates and not guaranteed.
How can I track my order?
Your shipping confirmation email includes a tracking link. If you can't find it, email support@topvitausa.com with your order number and we'll send it over.
Returns & Guarantee
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. See our Return Policy for full details.
How does the 30-day money-back guarantee work?
If you're not satisfied with your order, contact us within 30 days of delivery and we'll make it right. Approved refunds go back to your original payment method within 5–7 business days.
What if my order arrives damaged?
Contact us within 7 days of delivery and we'll send a replacement or issue a full refund — no return required.
Subscriptions
How does Subscribe & Save work?
Choose Subscribe & Save on any product to get 15% off and automatic delivery every 1, 2 or 3 months. You can cancel any time before your next billing date.
How do I manage or cancel my subscription?
Use the Manage Subscription link on the Account page, or email support@topvitausa.com or call (855) 729-7922.
Product Quality & Safety
Where can I see ingredients and directions?
Every product page lists the form, serving size, key ingredients and directions from the manufacturer's label. The Supplement Facts panel on the package is always the final word.
Who makes the products you sell?
Each product is made by the brand named on its page: Natrol, GNC, Nordic Naturals, Goli, Vega or Herbalife. For questions about how a product is manufactured or tested, the brand is the best source.
Should I talk to my doctor first?
Yes — if you're pregnant, nursing, taking medication, have a medical condition, or are giving supplements to a child, check with your healthcare provider before use.